Meet Our Orthodontic Team

APAllison Parks Hale – Practice Administrator
Allison joined the Parks team over 10 years ago as an Appointment Coordinator. What began as a part-time endeavor grew into a labor of love when she accepted the position as Practice Administrator. As the eldest of Dr. Bill Parks’ two daughters, Allison feels right at home in the practice. She loves that her position allows her to interact with team members in all three locations and appreciates the many challenges that managing the team brings. Allison is forward thinking and always looking for ways to build on the strong foundation of the practice. Outside of work, Allison stays busy with her two daughters. She loves reading, boating, traveling and spending quiet time at home with the family.

SPSandy Parks – Practice Manger
There is a great deal that goes on behind the scenes to keep Parks Orthodontics going, and Sandy is the backbone of all business operations. As the wife of the late Dr. Bill Parks, she has been involved in the practice since it’s inception. Sandy loves the flexibility afforded by her position, and she also loves seeing the practice grow and change. The construction of Yorktown office is one of her favorite practice milestones and one in which she played a major role. Outside of her work, Sandy can be found gardening, arranging flowers with her church flower guild, collecting antiques and vintage finds, enjoying a game of bridge with friends or enjoying the Noland Trail with her rescued golden retriever Dandy. Perhaps her favorite activity is spending time with her children and grandchildren.

sueSue Conrad – Financial Director
Sue Conrad has been working in the field of orthodontics for over 14 years. After a successful career in the banking industry, she was drawn to the dental field for the opportunity to help people get the smile they have always wanted. She loves interacting with patients and their families, and enjoys working with them to coordinate appropriate financial arrangements and maximize their insurance benefits. Apart from work, Sue enjoys traveling, spending time with her family and especially playing dress up with her young granddaughter.

karenKaren Pingley – New Patient Coordinator
Karen has been bringing her positive energy to the Parks Team for over 13 years, and embodies the very spirit of what this practice is all about. She loves meeting new patients and sharing with them the hope that a beautiful smile can be a reality. Karen loves working with her enthusiastic and fast-paced team and takes great joy in the success and growth of the practice. When she is not working, Karen enjoys all things outdoors: skiing, hiking, and bike riding to name a few. She also loves participating in activities related to her Greek heritage. Opa!

pomsMelissa Pons – Treatment Coordinator, Clinical Director
Melissa Pons is a longstanding member of the Parks team. After working chair-side for over 10 years, she left the practice to start a family, and returned to us years later as a Treatment Coordinator. Melissa’s smart and inquisitive nature makes orthodontics a perfect fit for her. She loves working in a field that helps people feel good about themselves, and loves the intellectual challenge that orthodontics presents. At home, Melissa enjoys gardening and spending time with her two daughters. She also loves catching a good series on Netflix from time to time.

staleyKim Staley – Appointment Coordinator
Kim has worked in the orthodontic field for over 25 years. She began her career as an orthodontic technician and later moved to the administrative side of the practice. Her boisterous and outgoing personality sets patients at ease, and she loves a good laugh. Kim loves seeing a patient’s confidence increase through the course of their orthodontic treatment. It warms her heart to see those who start out covering their smile, leave smiling and laughing and full of confidence. Apart from her work, Kim is always on the go with her two young boys. There is nothing she loves more than watching them play on their travel soccer teams. As sweet as she is, you would never guess that Kim does not like sweets. The way to her heart is by way of the savory!

kayKimberly Kay – New Patient Coordinator, Clerical Director  
Kimberly joined the Parks Orthodontics team over 5 years ago after a long career as certified Meeting Professional. After a friend told her about an administrative position available, she decided to switch gears to the dental field and it was a perfect fit. Kimberly loves the upbeat office environment and her bubbly personality puts the fun into orthodontics. She enjoys seeing her young patients grow up right before her eyes and the finished Parks Smiles going on to new adventures. Outside of work Kimberly stays very busy with her family and in the community. She is the director of the non-profit Children’s Consignment Sale at the King of Glory Lutheran Church. Kimberly also enjoys going to the beach, fishing, crabbing and collecting sea glass and shells. She has been a dancer for most of her life and still takes dance lessons!

cutlerAshley Cutler – Treatment Coordinator, RDH
Ashley Cutler became hooked on orthodontics when she was a patient of Dr. Parks in the Smithfield office. As a teenager, she began helping out around the office, and over 14 years later Ashley is still a part of the Parks team! After working as an orthodontic technician for over 10 years, Ashley was accepted to the Dental Hygiene program at Old Dominion University. Following her graduation, she returned to work as a Treatment Coordinator and resident Registered Dental Hygienist. She loves the interaction she has with her patients and the ability to help them achieve a healthy, beautiful smile. Ashley enjoys spending time with her family, and especially her little boy Ethan.

herrKasey Herb – New Patient Coordinator
This dynamo is a recent addition to our practice but has already proven herself to be pro! Kasey came to us from the medical field , where she made her mark in electronic medical record-keeping. She has always been interested in dentistry, and loves the interaction with people and providing outstanding service. Kasey loves working as a part of a team and has her sights set on being a leader in the field. Outside of work, Kasey can be found at the gym, sitting by a winter bonfire, enjoying cookouts with family and friends, and in the summertime, at the beach! She loves horses, but is extremely allergic to them. She has found that this is one furry friend best enjoyed from afar.

tereseaTeresa Dembowski – Appointment Coordinator
Teresa is no stranger to customer service. After a long career with the Great Wolf Lodge, Teresa joined our team and brought with her a penchant for excellent patient care. After having two daughters in treatment, she saw the difference it made in their lives and knew that working in the orthodontic field would be a rewarding career choice. Teresa loves working with a great team and being part of the reason that our patients smile each day. Apart from work, Teresa loves spending time with family, especially her grandchildren, reading and visiting amusement parks. She loves roller coasters!

robinRobin Horne – Orthodontic Technician
As a child, Robin was very interested in teeth and always loved going to the dentist. Her choice to pursue a career as an orthodontic technician was an easy one, and she has been working chairside for over 22 years. She enjoys forming relationships with her patients and watching their confidence soar as their smile changes. Her infectious southern charm makes her patients feel right at home. Robin loves learning new skills and continuing her education in the field of orthodontics. Outside of work Robin loves the water and enjoys doing anything outdoors. She especially likes white water rafting and calm water kayaking.

wendyWendy Hall – Orthodontic Technician
With 12 years working chairside in the practice under her belt, Wendy is definitely a professional. After having braces as a child and loving the fun, energetic atmosphere of her orthodontist’s office, she came to the practice knowing that the career could be good fit. And indeed it was. Wendy’s caring and gentle nature makes her one of our patients’ favorite team members. Outside of work, Wendy loves going to the movies, trying new restaurants and listening to live, local music. She also loves cars and trucks and owns a big four-wheel drive that she used to show at truck shows.

alissaAlyssa Ayala – Orthodontic Technician
After completing a her dental assisting training, Alyssa was drawn to the warm, inviting nature of the orthodontic office. She loves making people happy and seeing her patients smile, so she is thrilled with her position chairside. Alyssa also enjoys working as a part of a team and is always amazed at how the busy days fly by. When not at the office, this Tennessee native loves spending time with her family and having friends over weekly for game night. Yahtzee!

eleenEllen McCandless – Orthodontic Technician
It is rare to have a team member as loyal and long standing as Ellen. After 34 years with the practice, there is nothing this dynamo can’t handle. Ellen has been working side by side with Dr. Bill Parks since the practice began, and her dynamic and enthusiastic personality is woven into nearly everything we do at Parks Orthodontics. She even met her husband Alan when he was her patient in her chair!! Ellen’s patients adore her and she considers them all part of her extended family. Nothing slows her down, so when she is not at work she stays busy traveling, playing volleyball with several leagues, painting, gardening and working in her fish pond.

atwellTanissia Atwell – Orthodontic Technician
Tanissia “Tani” came to the orthodontic field over 5 years ago, and now could not imagine being anywhere else. Her calm and soothing nature makes her a natural for her position chairside. Tani’s favorite part of her job is having hands-on time with her patients and seeing the results of treatment at every visit. When she is outside of the office, Tani loves being active and spending time outside with her family. Sun and sand are a family favorite, and this bunch can often be found at the beach! Winter does not slow them down and Tani and crew love snow skiing and tubing. Fitness is a priority for Tani and her strength and wellness make her beautiful both in side and out.

shawShareka Williams – Orthodontic Technician
Shareka is a veteran in the orthodontic field and has devoted 14 years to her skills as a chairside technician. She loves working with patients both young and old and enjoys witnessing the transformation of their personalities as the changes in their smiles take place. Providing excellent care and outstanding patient education are big priorities for Shareka. She loves teaching patients how best to care for their smiles while wearing orthodontic appliances. Outside of the office, Shareka can be found behind the lens of her camera taking photos of landscapes, reading quietly at Barnes & Noble or beyond the footlights enjoying musical theater with friends. This lovely lady also has an infectious laugh and can be found swinging it out at the batting cage! Batter Up!

jessicaJessica Dye – Orthodontic Technician  
Jessica is new to the field of orthodontics, but absolutely loves her job as Records Technician. When her son knocked out his two front teeth at age 2, this worried mom became a curious student of the dental field. She loves seeing the changes that come about in patients’ lives and smiles as a result of orthodontics. Jessica enjoys learning new skills and is always coming up with new ways to help the practice increase efficiency. When she is not at the office, Jessica spends her free time with friends and family and loves gathering for bonfires and cookouts.

ccCourtney Joyce – Orthodontic Technician
Courtney Joyce is a native of Gloucester and came to the field of orthodontics in 2015. She loves working with patients of all ages, and especially enjoys seeing the joy that comes from her patients’ new and improved smile. A true outdoor girl, Courtney enjoys hunting and fishing with her husband, and spending time with family and friends. She loves animals, especially her dog; with whom she shares the same birthday!

kimberlyKimberly Deuell – Orthodontic Technician

Kimberly is a newcomer to the dental field, but knew right away that she would love the challenges of orthodontics. She loves the complexities of the appliances and how they work to correct the alignment and bite, but also enjoys the personal relationships she develops with her patients. Happiness is key to Kimberly. She loves all things outdoors, especially kayaking, fishing, camping, the beach and playing with her dog. Kimberly can also be found in her kitchen, trying out new recipes and cooking up a storm.


Kinsley Evans – Records Technician 

Kinsley Evans chose to pursue a career in the field of orthodontics to help people gain confidence with their beautiful new smiles. She is a Yorktown, VA native and attended Grafton High School and New Horizons Technical School. She loves the orthodontics because it enables her to interact with a variety of different people. Kinsley’s greatest enjoyments include her family and her three wonderful dogs and outside of work you can find her going to the beach and enjoying the outdoors.

alexiAlex Insley – Orthodontic Technician

Alex’s hometown is Williamsburg, Va., where she attended Warhill High School and Thomas Nelson Community College obtaining an associates degree in Social Science. Alex went to dental assisting school at Morrison Education Center and fell in love with the class that we had in orthodontics.  She decided to pursue a career in the orthodontic field because she loves how there are many different appliances that can correct someones bite or straighten teeth and make them feel confident in themselves. Alex loves being able to make relationships patients over the course of their treatment. She loves her job because she is able to help people feel better about themselves, and see how happy they are with their smile at the end of their treatment. Outside of work, Alex enjoys fishing and spending time with family and friends. Her greatest loves are my two little sisters. She also has one more love, a chocolate lab named Trigger.



Alexandra Frazier – Records Tech

Alexandra’s hometown is New Kent, Virginia, where she attended New Kent High School and also Thomas Nelson Community college. Alexandra decided to pursue a career in Orthodontics because she finds it very interesting and it also gives her an opportunity to help individuals in need. She loves her job because it is enjoyable and gives her a chance to grow. Outside of work, Alexandra enjoys boating, fishing, and spending quality time with loved ones. She truly loves her family and friends.  Something you might not already know about Alexandra is that she also works at the restaurant The Surry Seafood Company and she has two shi-tzhus, Rocky and Adrienne.